Hospitality Team - Greeter

A Greeter at HHC is the face of Hearts Harvest. YOU are the first person that any visitor sees.

You should arrive at least 30 minutes prior to service starting (most Sunday's that arrival time would be about 9:30). Make sure that you are familiar with the calendar and any other printed information that needs to be given to all guests. You should also make sure that you know where any donations that are being collected should be placed.

You should make sure that when people are coming to the door, that you are greeting them with an open door, a big smile and a happy voice. When a family comes that has children, greet the children FIRST. Then, introduce yourself to all guests who enter.

First time guests may need some direction on where everything is. Please take the time to show them where things like the sanctuary, restroom, nursery, etc. are. It is important that they know where these are, incase they are needed during service. After you have shown them around, take them to the Connect Desk so they are able to get their Connect card, and visitor gift.

You will stay in the church foyer for about 5 minutes after service has started, to greet any late arrivers.

Remember, serving as a volunteer for Hearts Harvest is not something that you have to do, it is something that you get to do. You GET to serve God in the capacity as a volunteer for Hearts Harvest. So, keep smiling and serving God, while helping others.